About Me
Detail-oriented baker with a year of baking experience in creating artisanal baked goods. Specialized in cake baking and decoration. Knowledge of various baking techniques including pastry, dessert, cookies, and cake. I held a management role in my previous job and have formed profitable working relationships with several local restaurants. Also, highly experienced in providing quality customer service.
Portfolio
Education:
Secondary school Certificate
Bhakurta Union High school, Dhaka, Bangladesh - (2012-2017)
Higher secondary school
Savar Model College, Dhaka, Bangladesh - (2017 - 2018)
Hons in Marketing
Savar University College, Dhaka, Bangladesh - (2018 - 2021)
Feel good to share that - I am a professional baking and cake decoration chef. I have gained valuable experience in this field and have developed a deep passion for baking. It is one of my favorite hobbies, among a bundle of others. Alongside my baking skills, I possess a range of personal skills that greatly contribute to my success in this field. For instance, I am highly organized, detail-oriented, and possess excellent time management skills. I also have a strong creative flair, allowing me to come up with unique and visually appealing cake designs. With my dedication and love for baking, I dream of building a successful and fulfilling career in this industry.
Training:
Professional Baking
Banee's Academy, Dhaka, Bangladesh - (2023-2024)
Cake decoration
Banee's Academy, Dhaka, Bangladesh - (2023-2024)
Food Hygiene and safety Level 2
Online course
My Experience
Banee's Creation:
Portfolio
As an assistant baker at Bannee's Creation, my responsibilities would include assisting the head baker in preparing and baking a variety of delicious pastries and baked goods. I would be responsible for measuring ingredients, mixing doughs and batters, and ensuring that all recipes are followed accurately. Additionally, I would assist in decorating and garnishing finished products to enhance their visual appeal. It would be my duty to maintain cleanliness and organization in the bakery, including cleaning workstations and equipment after each use. I would also be expected to assist in inventory management by monitoring supplies and notifying the head baker when ingredients need to be replenished. Overall, as an assistant baker, I would play a crucial role in helping Bannee's Creation deliver high-quality, freshly baked goods to its customers.
Assistant Baker - (2023 - 2024)
Love & Layers:
Cake decorator and bakery operation Manager - (2023-2024)
As a co-founder, cake decorator, and operation manager at Love and Layers, my responsibilities were diverse and multi-faceted. I was primarily responsible for baking and decorating cakes, using my creativity and skill to bring beautiful and delicious creations to life. Additionally, I had the task of dealing with customers, ensuring their satisfaction and managing any inquiries or concerns they may have had. As an operation manager, I oversaw the entire production process of baked goods, ensuring that everything ran smoothly and efficiently. It was my duty to ensure that all safety standards were met and that our products were of the highest quality. With my expertise in both baking and management, I was able to successfully contribute to the success and growth of Love and Layers.
As a sandwich artist at Subway, I was responsible for a variety of tasks to ensure the smooth operation of the restaurant. My main duty was to create delicious and customized sandwiches for our customers, following their specific requests and preferences. This involves assembling various ingredients, such as meats, cheeses, vegetables, and condiments, in a timely and efficient manner. Additionally, I was in charge of maintaining the cleanliness and organization of the sandwich preparation area, including regularly restocking ingredients and cleaning utensils. Providing excellent customer service is also key, as I had to interact with customers, answer their questions, and address any concerns they may have. Overall, My role as a sandwich artist at Subway is crucial in delivering high-quality and satisfying meals to our valued customers.
Brixton Subway:
Sandwich Artist- (2021-2022)
As a customer service supervisor at Tiffin Tin, a popular takeaway restaurant, my responsibilities was diverse and crucial to ensure a seamless dining experience for our valued customers. Firstly, I was responsible for overseeing the day-to-day operations of the customer service department, which included managing a team of customer service representatives and ensuring that they are provided exceptional service to all patrons. I was also in charge of handling customer inquiries, resolving complaints, and ensuring that all customer interactions were handled professionally and efficiently. Additionally, I played a vital role in training and developing the customer service team, ensuring that they were equipped with the necessary knowledge and skills to deliver excellent service. My dedication to maintaining high standards of customer satisfaction will contribute to the ongoing success and reputation of Tiffin Tin as a leading takeaway restaurant in North London.
The Tiffin Tin:
Customer Service Supervisor-
(2020-2022)
Skills
Food Cost control
Kitchen Equipment
Team Work
Time Management
Communication
Cake decoration
Organisation
Cost Calculation
Leadership
Baking
Design thinking/
Creativity
Attention in details
Wanna talk?
Contact me with any questions or just to say a few nice words ... or mean ones. Up to you .... free will and all
© 2024 Afroza Akter Meem